Shipping policy

Shipping Policy

Thank you for shopping with DERE CRAFT LLC. We are committed to delivering your orders safely and efficiently.

Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays.

Shipping Destinations
We currently ship to:

• United States

• Canada

• Türkiye

Estimated Delivery Times
Delivery times may vary depending on destination and carrier service.

• United States: 5–12 business days

• Canada: 7–14 business days

• Türkiye: 2–7 business days

Please note that delivery times are estimates and may be affected by customs, holidays, weather conditions, or carrier delays.

Shipping Costs
Shipping fees are calculated at checkout based on the shipping destination and order size.

Order Tracking
Once your order has been shipped, you will receive a tracking number via email.

Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees determined by the destination country. Customers are responsible for any additional charges that may apply.

Incorrect Shipping Information
Please ensure your shipping address is correct before placing an order. DERE CRAFT LLC is not responsible for delays or lost packages caused by incorrect address information provided by the customer.

Damaged or Lost Packages
If your package arrives damaged or is lost during transit, please contact us at contact@derecraftllc.com within 7 days of delivery.

Contact Information
DERE CRAFT LLC
Email: contact@derecraftllc.com
Phone: +1 240 244 7764

Company Address:
1209 MOUNTAIN ROAD PL NE STE 11681
ALBUQUERQUE, NM 87110
United States

Turkey Shipping Address:
GORUKLE MH. KAMELYA CD.
SIRINEVLER SIT. BLK A NO 14 D 41
NILUFER / BURSA 16240
TURKIYE